Power is disrupted
Outages, tripping, damage, or lighting failure.
Urgent Commercial Service
Need help with an active issue?
Call with the site address and affected system. Online requests do not confirm dispatch.
Call ROC Service Group
951-679-9395
Tell us what is affected and how to reach you.
Call First When
Is the site affected now?
Examples of issues to discuss by phone.
Comfort or refrigeration is at risk
Conditions affecting people, product, or equipment.
A safety system needs attention
CO₂ detection, power, alarms, or related conditions.
Operations cannot continue
A facility issue is materially interrupting business.
Immediate Danger
Life safety comes first.
For fire, smoke, suspected gas release, downed lines, medical danger, or another immediate threat, move to safety and call 911 or the appropriate utility before ROC.
Urgent Commercial Service
Already spoken with ROC?
Send the site details for follow-up.